Comments on: Helpdesk with HelpSpot http://snowulf.com/2012/07/12/helpdesk-with-helpspot/ You've got question, we've got confusion. Thu, 23 May 2013 17:00:54 +0000 hourly 1 By: Emily http://snowulf.com/2012/07/12/helpdesk-with-helpspot/comment-page-1/#comment-58444 Emily Fri, 18 Jan 2013 21:52:27 +0000 http://snowulf.com/?p=4320#comment-58444 We use HelpSpot in my call center to add visability to our e-mail volumne as well as utilize it as a mini CRM. It is sooo versitile!

]]> By: Jon http://snowulf.com/2012/07/12/helpdesk-with-helpspot/comment-page-1/#comment-54738 Jon Fri, 13 Jul 2012 22:35:33 +0000 http://snowulf.com/?p=4320#comment-54738 It works well, it’s priced very reasonably, it’s powerful without being terribly complicated… what is there to complain about? Would I love to see HelpSpot be able to pull info from Google Apps API – sure! Am I gonna complain that it doesn’t fit my exact specifications to the letter… naw.

]]> By: Ian Landsman http://snowulf.com/2012/07/12/helpdesk-with-helpspot/comment-page-1/#comment-54735 Ian Landsman Fri, 13 Jul 2012 21:31:28 +0000 http://snowulf.com/?p=4320#comment-54735 Hello,

Thanks for the great write up and feedback! In this day of 140 character tweets of praise it’s wonderful to see an honest to goodness proper write up :)

As the creator of HelpSpot these kind of posts are what really keeps us going and doing what we do. Thanks so much!

Ian

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